4cb2ec1120
Summary:
Basically similar to D13941 but a little more extreme:
- Really strongly emphasize reproducibility for bug reports, and set users up for rejection if they don't satisfy this.
- Really strongly emphasize problem descriptions for feature requests, and set users up for rejection.
- Get rid of various "please give us feedback"; we get plenty of feedback these days.
- Some modernization tweaks.
- Split the support document into:
- Stuff we actually support for free (security / good bug reports / feature requests).
- Stuff you can pay us for (hosting / consulting / prioritization).
- A nebulous "community" section, with appropriate (low) expectations that better reflects reality.
My overall goals here are:
- Set expectations better, so users don't show up in IRC expecting it to be a "great place to get amazing support" or whatever the docs said in 2011.
- Possibly move the needle slightly on bug reports / feature request quality, maybe.
Test Plan: Read changes carefully.
Reviewers: chad
Reviewed By: chad
Differential Revision: https://secure.phabricator.com/D14305
40 lines
878 B
Plaintext
40 lines
878 B
Plaintext
{
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"name": "phabricator",
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"title": "Phabricator User Documentation",
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"short": "Phabricator User Docs",
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"preface": "Instructions for installing, configuring, and using Phabricator.",
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"root": "../../../",
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"uri.source":
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"https://secure.phabricator.com/diffusion/P/browse/master/%f$%l",
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"rules": {
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"(\\.diviner$)": "DivinerArticleAtomizer"
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},
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"exclude": [
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"(^externals/)",
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"(^resources/)",
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"(^scripts/)",
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"(^src/docs/contributor/)",
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"(^src/docs/flavor/)",
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"(^src/docs/tech/)",
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"(^support/)",
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"(^webroot/rsrc/externals/)"
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],
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"groups": {
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"intro": {
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"name": "Introduction"
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},
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"config": {
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"name": "Configuration"
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},
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"userguide": {
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"name": "Application User Guides"
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},
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"fieldmanual": {
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"name": "Field Manuals"
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},
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"cellar": {
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"name": "Musty Cellar"
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}
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}
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}
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